A technician is assisting a user who cannot connect to a network resource.

Using a bottom-to-top approach means starting from the physical layer and moving up the OSI model to troubleshoot a network problem. Checking for a link light is a physical layer check that verifies the connectivity of the network cable and device. References: https://www.professormesser.com/network-plus/n10-007/troubleshooting-methodologies-2/