Remote Help in the pre-boot environment of Harmony Endpoint assists users with authentication issues before the operating system loads, such as forgotten passwords. The security levels for this feature are configurable to balance usability and security, as detailed in theCheck Point Harmony Endpoint Server Administration Guide R81.20.
Onpage 227, under "Advanced Pre-boot Settings," the guide specifies:
"Remote Help Security Level: Select the security level for Remote Help. Options are Low, Medium, or High."
This extract unequivocally lists three security levels—Low, Medium, and High—directly corresponding toOption C. These levels likely adjust the complexity or length of the challenge-response process, though the guide does not elaborate on the exact differences beyond their availability as options.
Assessing the other choices:
Option A: Four levels - Low security, Medium security, High security, Very High security– The documentation mentions only three levels, not four; "Very High security" is not an option.
Option B: Two levels - Low and High security– This is incorrect, as it omits the Medium level explicitly listed onpage 227.
Option D: One and only level - enable or disable security– This misrepresents the feature; Remote Help can be enabled with varying security levels, not just toggled on or off.
The precise wording onpage 227confirms thatOption Caccurately reflects the three configurable security levels for Remote Help in pre-boot.
[References:, CP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdf, Page 227: "Advanced Pre-boot Settings" (Remote Help security levels)., ]