When users log on to Citrix Receiver, they are NOT able to see their line-of-business...

When users log on to Citrix Receiver, they are NOT able to see their line-of-business application by default and are frequently calling the help desk to locate the application.

Which phrase can a Citrix Administrator add to the application properties, so that line-of-business application is added to Favorites and users cannot remove the application from Favorites?