Scenario: A Citrix Administrator is investigating an issue in which a user’s session does NOT...

 Process Explorer is a tool that can be used to get further details on orphaned processes in the session. According to the Citrix Virtual Apps and Desktops 7 Deployment and Administration course, Process Explorer can be used to “identify processes that are preventing a session from logging off” (Module 6: Troubleshooting User Connection Issues, Lesson: Troubleshooting Session Logon and Logoff Issues, Slide 8). Additionally, according to the Citrix Virtual Apps and Desktops 7 Administration Exam Guide, one of the objectives is to “use Process Explorer to identify orphaned processes” (Objective 6.3: Troubleshoot Session Logon and Logoff Issues). Therefore, Process Explorer is the correct answer.