Your customer is concerned about not having access to schedule orders and check availability when...

Affected orders can be rescheduled based on supply chain availability search after server recovery.

Global Order Promising continues promising orders based on supply chain availability search until the server or backup server can be restarted.

Global Order Promising cannot continue promising orders, but the server or backup server is usually restarted quickly.

Affected orders cannot be rescheduled based on supply chain availability search after server recovery.

Global Order Promising continues promising orders based on lead-time availability until the server or backup server can be restarted.