An engineer received an alert affecting the degraded performance of a critical server Analysis showed...

When a server is experiencing heavy CPU and memory load, the initial step is to identify the processes consuming the most resources. The command “ps -ef” provides a detailed view of all running processes, including their IDs, CPU, and memory usage, which helps in pinpointing the resource-intensive processes1234. References: This approach is supportedby various resources on server management and troubleshooting, which recommend using the “ps -ef” command as a starting point for investigating high resource usage on servers