Mike is an incident handler for PNP Infosystems Inc.

Incident triage is the stage in the incident response process where the incident handler, like Mike, performs an initial assessment of the reported incident to determine its validity, severity, and potential impact. This includes analyzing the incident to verify if it is a genuine threat or a false positive. The purpose of incident triage is to prioritize incidents based on their criticality and ensure that resources are allocated effectively to address the most serious threats first. This stage is crucial for efficient incident management, as it helps in filtering out false alarms and focusing on real security incidents that require immediate attention.