A customer is having an issue printing documents.

Vendor: CompTIA
Product: 220-1101
Update on: Oct 19, 2025
Questions: 869

CompTIA 220-1101 Question Answer

A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?

The firmware is EOL.

The printer is using a PostScript driver.

The user is sending too many documents.

The print queue is moving too slowly.