A printer technician receives a support request for a laser printer that sometimes cuts off...

Vendor: CompTIA
Product: 220-1101
Update on: Sep 5, 2025
Questions: 865

CompTIA 220-1101 Question Answer

A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT?

Verify that the printing trays are correctly set.

Swap printer trays until the print jobs complete as expected.

Replace the tray rollers to ensure proper alignment.

Reset the default to use 8.5in x 11in (216mm x 279mm) paper