A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort...

Vendor: CompTIA
Product: 220-1101
Update on: Jan 31, 2026
Questions: 869

CompTIA 220-1101 Question Answer

A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?

Use another brand of VGA lo DisplayPort adapter.

Research the issue further and formulate a new hypothesis to test.

Ask the user additional clarifying questions regarding the issue.

Document the action taken and the outcome.