A user has been unable to sync mobile data from a smartphone to the cloud.

Vendor: CompTIA
Product: 220-1101
Update on: Aug 19, 2025
Questions: 865

CompTIA 220-1101 Question Answer

A user has been unable to sync mobile data from a smartphone to the cloud. Upon investigation, the technician notices the user has a large number of applications installed on the smartphone. Which of the following should the technician do next to help sync the data successfully?

Reduce the data cap.

Add the cloud site to the Preferred Roaming List.

Enable Bluetooth discovery.

Remove unnecessary applications and data.