A user’s Windows computer started running slowly after the installation of a CAD program.

Vendor: CompTIA
Product: 220-1101
Update on: Oct 19, 2025
Questions: 869

CompTIA 220-1101 Question Answer

A user’s Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionally. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Select TWO).

Replace the video card.

Research the requirements of the application.

Install a new case fun.

Run chkdsk on the HDD.

Check the Event Viewer logs.

Reinstall the application.