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A technician needs to troubleshoot a user's computer while the user is connected to the...

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A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows Which of the following is the best option to troubleshoot the user's computer?

A.

Screen share

B.

MSRA

C.

Virtual network computer

D.

RDP

CompTIA 220-1102 View All Questions

CompTIA 220-1102 Summary

  • Vendor: CompTIA
  • Product: 220-1102
  • Update on: Jul 5, 2025
  • Questions: 799
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TESTED 17 Jul 2025