A technician recently updated the firmware on a dual-BIOS motherboard.

Vendor: CompTIA
Product: 220-1201
Update on: Jul 8, 2025
Questions: 208

CompTIA 220-1201 Question Answer

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next?

Enable the secondary configuration.

Downgrade the firmware via USB.

Start a warranty repair of the motherboard.

Reapply thermal paste to the CPU.