A user is having issues when charging a device with a Lightning cable.

Vendor: CompTIA
Product: 220-1201
Update on: Dec 30, 2025
Questions: 332

CompTIA 220-1201 Question Answer

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

The device needs to be restarted.

The battery may be swelling and needs inspection.

The cable is failing and needs to be replaced

The charging port is dirty or damaged