CompTIA 220-1201 Question Answer
A user ' s new computer is exhibiting issues after a couple hours of use. The screen freezes and typed characters do not appear for several seconds, if at all. The computer unexpectedly restarts while the user is reading an email. A technician runs diagnostics and verifies that no components show any errors. All hardware meets or exceeds recommendations. Which of the following should the technician do next?
CompTIA 220-1201 Summary
- Vendor: CompTIA
- Product: 220-1201
- Update on: May 15, 2026
- Questions: 459

