A technician installs a Bluetooth headset for a user.

Vendor: CompTIA
Product: 220-1202
Update on: Apr 30, 2026
Questions: 301

CompTIA 220-1202 Question Answer

A technician installs a Bluetooth headset for a user. During testing, the sound still comes from the speaker on the computer. The technician verifies the headset shows up in Device Manager. Which of the following would the technician most likely do to fix this issue?

Update the drivers for the wireless headset

Replace the battery on the headset and try again later

Verify that the sound is not muted in the control panel

Change the headset as the default device in sound settings