A user is unable to upload files to the corporate servers from their mobile phone...

Vendor: CompTIA
Product: 220-1202
Update on: Mar 16, 2026
Questions: 269

CompTIA 220-1202 Question Answer

A user is unable to upload files to the corporate servers from their mobile phone when outside the office, but uploading files works without issue in the office. The user saw an error notification but dismissed it. Which of the following should a technician do to determine the root cause?

Check the data usage limit

Enable airplane mode

Verify the last device reboot

Enable Bluetooth connectivity