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After a user installs a mobile application from an advertisement, the phone's battery dies a...

After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?

A.

Check for unauthorized device administrators

B.

Contact the software developer

C.

Run a mobile malware scan on the phone

D.

Ensure appropriate MDM policies are applied

CompTIA 220-1202 Summary

  • Vendor: CompTIA
  • Product: 220-1202
  • Update on: Mar 16, 2026
  • Questions: 269
Price: $52.5  $149.99
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