An employee is trying to connect their company laptop to an airport’s Wi-Fi during a...

Vendor: CompTIA
Product: 220-1202
Update on: Mar 15, 2026
Questions: 269

CompTIA 220-1202 Question Answer

An employee is trying to connect their company laptop to an airport’s Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes. The internet connection is not working properly. Which of the following should a help desk technician suggest?

Look for a wall socket with RJ45 and try to connect the laptop to it

Contact the airport IT department

Tell the employee that company policy prohibits connection to public Wi-Fi

Reconnect to the network and read the pop-up carefully