When gathering business requirements, VMware’s VCF Design and Planning methodology (referenced in the VMware Cloud Foundation 9.0 Architecture and Design Guide) specifies that architects must first analyze the business-level inputs that define availability, manageability, and compliance objectives. The documentation identifies Service-Level Agreements (SLAs) and Organizational Structure as key influencing factors on design decisions because they define the scope of reliability, operational responsibility, and risk tolerance of the solution.
SLAs determine the required uptime, RPO/RTO targets, and recovery policies, directly impacting design elements such as stretched clusters, backup configuration, and resource redundancy. Similarly, the organizational structure affects operational models and determines how administrative domains, roles, and tenancy will be separated — influencing whether to implement single-tenancy or multi-tenancy within VCF Automation and how management domains are segregated.
Other options such as product versions, VM sizes, or storage capacity are important for implementation and scaling phases, not the business requirements stage. VMware explicitly distinguishes between business requirements (goals, SLAs, governance) and technical requirements (capacity, configuration) in the VCF Design Library.
References (VMware Cloud Foundation documents):
VMware Cloud Foundation 9.0 Design Guide — Business Requirements Gathering Framework (VCF-DES-PLN-BREQ-001).
VMware Cloud Foundation 9.0 Architecture Overview — SLAs and Organizational Models Impact on Design Decisions.
VMware Cloud Foundation 9.0.1 Design Library — Mapping Business Requirements to Design Factors.
