An enterprise is using two wireless controllers to support the wireless network.

To optimize roaming in a wireless network with multiple controllers, it is essential to use the same WLAN name (SSID) across all controllers. When SSIDs differ between controllers, clients perceive them as different networks and must perform a full re-association and re-authentication when roaming between APs managed by different controllers. This causes a roaming disruption equivalent to connecting to an entirely new network. By using identical SSID names on both controllers, clients can seamlessly roam between APs on different controllers within the same mobility group — the controllers exchange client state information via the mobility tunnel, enabling seamless handoff. In the scenario described, ' Copr-NET390595865WLC-1 ' and ' Copr-NET6837l638WLC-2 ' are different SSIDs, meaning clients cannot roam transparently between them. Making both controllers broadcast the same SSID name (and using a mobility group to connect the controllers) resolves this. Reference: WLSD Study Guide — SSID Consistency Across Controllers, Inter-Controller Roaming, Mobility Group Configuration.