A wireless engineer is utilizing the voice readiness tool in Cisco Prime for a customer...

The voice readiness tool in Cisco Prime inspects the network against a dBm range that is suitable for voice over Wi-Fi. The range of -72 to -67 dBm is considered optimal for voice applications, ensuring clear audio quality and minimal packet loss.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/34/user/guide/bk_CiscoPrimeInfrastructure_3_4_0_UserGuide/bk_CiscoPrimeInfrastructure_3_4_0_UserGuide_chapter_01010.html