A user reports that when they attempt to log out from the Cisco Extension Mobility...

Cisco 300-815 Question Answer

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?

The Cisco Extension Mobility service has not been configured on the phone.

There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.

The user device profile has not been assigned to the user.

The user device profile is not subscribed to the Cisco Extension Mobility service.

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Cisco 300-815 Summary

Vendor: Cisco
Product: 300-815
Update on: Jan 28, 2026
Questions: 242

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A user reports that when they attempt to log out from the Cisco Extension Mobility...

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