An administrator configured Extension Mobility on Cisco UCM.

Vendor: Cisco
Product: 300-815
Update on: Jul 27, 2025
Questions: 221

Cisco 300-815 Question Answer

An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?

Subscribe all device profiles to the Extension Mobility phone service.

Delete the identity trust list file from the phone(s).

Change the Extension Mobility URL from HHTP to HTTPS.

Restart the Cisco Extension Mobility and Cisco Extension Mobility application services.