Refer to the exhibit.

Cisco 300-815 Question Answer

Refer to the exhibit. This message is sent to the device being placed on hold for the Music On Hold audio setup. The held party reports receiving dead air rather than music when the call was put on hold. The software Music On Hold server on Cisco UCM is used in this scenario. Assume that the audio leg between the Music On Hold server and the held device uses G.711, and the relevant region relationship is configured for 64 kbps. What is the cause of the issue?

The bandwidth configured for this region relationship is too low and must be increased to 96 kbps or higher.

The device that is placed on hold does not support G.711, and a transcoder could not be allocated for the call.

Cisco UCM is sending a=inactive to the held device.

The Music On Hold server does not support G.711 and a transcoder could not be allocated for the call.

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Vendor: Cisco
Product: 300-815
Update on: Jul 27, 2025
Questions: 221

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