Some Cisco mobility users cannot resume calls on the desk phone after they hang up...

Cisco 300-815 Question Answer

Some Cisco mobility users cannot resume calls on the desk phone after they hang up on a mobile phone. The users have Cisco IP phones registered to the Cisco UCM. Which set of configuration steps resolve the issue?

Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to True.

Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.

Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.

Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to True.

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Vendor: Cisco
Product: 300-815
Update on: Jan 28, 2026
Questions: 242

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Some Cisco mobility users cannot resume calls on the desk phone after they hang up...

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