Refer to the exhibit.

Vendor: Cisco
Product: 300-820
Update on: Jul 27, 2025
Questions: 207

Cisco 300-820 Question Answer

Refer to the exhibit. An administrator troubleshoots Cisco Jabber users experiencing issues when trying to log in and notices errors in the Jabber problem report log. The administrator also sees that the Intercluster Sync Agent service is not running on the IM and Presence server. Why is the Jabber client unable to sign in?

The XmppSDK.dll file is missing from the IM and Presence server.

The XMPP stanza is not using the correct ID for the Jabber client.

The XMPP bind failed on the IM and Presence server.

The Jabber client refused the XMPP bind connection.