A popular e-commerce company has recently received a lot of complaints from its customers.

The attack described is known as DNS Poisoning, also referred to as DNS Spoofing. This type of attack occurs when an attacker manipulates the DNS server’s cache, so that the server returns an incorrect IP address for a website. This results in users being redirected to malicious websites instead of the intended destination. The attacker’s goal is typically to spread malware, steal personal information, or disrupt services. DNS Poisoning is a serious security threat because it can be used to compromise entire networks and is difficult to detect.

References: The concept of DNS Poisoning is a well-established security concern and is covered in various cybersecurity resources as a common method of attack12345.