Avaya 3313 Question Answer
In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
Avaya 3313 Summary
- Vendor: Avaya
- Product: 3313
- Update on: Jul 26, 2025
- Questions: 63
