Which account is used by the Avaya Workforce Engagement system to run the reporting service?

The reporting service is a component of the Avaya Workforce Engagement system that provides access to historical data and reports for various modules, such as QM, WFM, and Analytics. The reporting service runs under a Managed Service Account (MSA), which is a special type of domain account that is automatically managed by Windows. The MSA account is created during the installation of the reporting service and has the format \$. References:

Avaya Workforce Engagement Installation Guide, page 421

Avaya Workforce Engagement Reporting Service Installation Guide, page 8