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A Contact Center manager wants an application solution that will identify and determine the caller's...

A Contact Center manager wants an application solution that will identify and determine the caller's intent through simple customer conversations using speech and self-service. They also want to serve themselves and eliminate geographic boundaries through true enterprise routing.

Which application solution will meet their requirements?

A.

Avaya Proactive Outreach Manager

B.

Avaya IX™ Workforce Engagement

C.

Avaya Intelligent Customer Routing

D.

Avaya Call Management System

Avaya 33820X Summary

  • Vendor: Avaya
  • Product: 33820X
  • Update on: Jul 28, 2025
  • Questions: 64
Price: $52.5  $149.99
Buy Now 33820X PDF + Testing Engine Pack

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