A customer is looking to implement Horizon View Windows desktops for a 500-seat call center...

A customer is looking to implement Horizon View Windows desktops for a 500-seat call center operating under these conditions:

Three 8-hout shifts

First and second shifts are 100% staffed

Third shift operates with reduced staffing of only 200 representatives

Management is frustrated by the lack of productivity that occurs during shift changeover. Logoff and logon processes take in excess of 5 minutes.

The customer has asked an architect to recommend the most cost-effective configuration that provides the shortest possible amount of downtime between shifts.

Which two should the architect choose? (Choose two.)