The TMS Systems > Navigator menu selection is not visible on a scheduler's computer.

The TMS Systems > Navigator menu selection is a feature of the Cisco TelePresence Management Suite (TMS) that allows users to view and manage the video conferencing systems that are registered to TMS1.

The TMS Systems > Navigator menu selection is not visible on a scheduler’s computer if the scheduler does not have adequate permissions associated to their log in credentials. This is themost likely cause because TMS uses a role-based access control system that defines different levels of permissions for different types of users2.

The scheduler must have the System Navigator permission enabled in their user account settings to be able to see and use the TMS Systems > Navigator menu selection2. The administrator can grant or revoke this permission by editing the user account in TMS > Administrative Tools > User Administration2.

The other causes are less likely because they are not related to the visibility of the TMS Systems > Navigator menu selection. They may affect the connectivity or functionality of TMS, but not the user interface34.

The scheduler’s computer has a port blockage: This may prevent the scheduler from accessing TMS or communicating with the video conferencing systems, but it does not affect the display of the TMS Systems > Navigator menu selection.

NET or US is not set up on the scheduler’s computer: NET and US are optional components of TMS that provide network and user synchronization features, respectively5. They are not required for the scheduler to see or use the TMS Systems > Navigator menu selection.

The network has a port blockage: This may prevent TMS from communicating with the video conferencing systems or other TMS servers, but it does not affect the display of the TMS Systems > Navigator menu selection.

References := 1: Cisco TelePresence Management Suite Administrator Guide (15.13) - Navigator 2: Cisco TelePresence Management Suite Administrator Guide (15.13) - User Administration 3: Cisco TelePresence Management Suite Administrator Guide (15.13) - Required Ports for Cisco TMS Communication 4: Cisco TelePresence Management Suite Administrator Guide (15.13) - Troubleshooting 5: Cisco TelePresence Management Suite Administrator Guide (15.13) - Network and User Synchronization