Some users at a specific branch have been reporting that occasionally when accessing their local...

Vendor: Riverbed
Product: 501-01
Update on: Jul 25, 2025
Questions: 64

Riverbed 501-01 Question Answer

Some users at a specific branch have been reporting that occasionally when accessing their local file server (which is being presented out through Granite appliance onto ESXi), it is continually hanging when attempting to access certain files, which eventually reports "File does not exist". What is the most likely problem?

The SAN array is having communications issues with the Granite appliance Core.

The Granite appliance Core is having communications issues with the Granite appliance Edge.

ESXi is having issues communicating to the Granite appliance Edge.

ESXi is having issues communicating to the Granite appliance Core.

The Steelhead appliance is not optimizing the Granite appliance traffic.