Scenario 3:After resolving numerous connectivity issues throughout the various branch sites, connectivity between applications and...

Scenario 3:

After resolving numerous connectivity issues throughout the various branch sites, connectivity between applications and users is finally present. The network administrator is informed that during certain tests, applications are not performing as they are expected to. Users report that call quality has not fully improved and that some of their calls either drop or have poor voice quality where the conversation is breaking up. Other users are noticing that file transfers are slower than expect. A group of users from a few sites have reported slowness in accessing internal and external applications.

Exhibit.

A network administrator is receiving complaints that a real-time voice application is not performing well, with choppy audio, and dead audio especially during peak traffic times.

What two actions can the administrator take to diagnose and fix the issue? (Choose two.)