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During contact handling, agents can create a callback to a customer.

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During contact handling, agents can create a callback to a customer. Where are the Agent Desktop callback minimum and maximum timers configured?

A.

Agent Desktop Configuration, Default Closed Reasons

B.

Agent Desktop Configuration, General Settings

C.

Agent Desktop Configuration, Resources

D.

Agent Desktop Configuration, User Settings

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Avaya 6211 Summary

  • Vendor: Avaya
  • Product: 6211
  • Update on: Aug 18, 2025
  • Questions: 60
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TESTED 18 Aug 2025