Where in the Application Enablement Services (AES) menu do you access the TSAPI Test from?

To access the TSAPI Test from the Application Enablement Services (AES) menu, you need to select Utilities. The TSAPI Test is a basic application for making a call using TSAPI, which is a high-level API for CTI applications based on CSTA I standard. TSAPI allows access to the third party call control capabilities of CM through AES. The TSAPI Test application can be used to verify that the TSAPI client is correctly installed and working on AES. If the TSAPI Test application fails to make the call, an error message is provided to aid in troubleshooting the cause of the failure. To access the TSAPI Test from the AES menu, you need to follow these steps:

Log in to the web interface of AES using your username and password.

Click on Utilities on the left side menu.

Click on TSAPI Test under Utilities.

Enter the parameters for making a call, such as device name, destination number, user ID, and password.

Click on Make Call.