A customer called in stating they cannot place WebRTC calls.

Avaya 72301X Question Answer

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.

Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze ™ will send to

AAMS via Avaya Aura® Session Manager (SM)?

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Attributes.

Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file.

Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Avaya Aura® Media Server.

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Avaya 72301X Summary

Vendor: Avaya
Product: 72301X
Update on: Jul 31, 2025
Questions: 0

Price: $52.5 ~~$149.99~~

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A customer called in stating they cannot place WebRTC calls.

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Avaya 72301X Summary

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