A customer has the Elite Call Center package and wants Basic Call Management System (RCMS)...

Vendor: Avaya
Product: 7392X
Update on: Jan 2, 2026
Questions: 63

Avaya 7392X Question Answer

A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports.

Which statement is true about this scenario?

BCMS has all the functions Call Management System (CMS) supports but with less capacity.

BCMS generates Split Reports and not Skills Reports.

BCMS does not support all Call Center Elite features.

BCMS is only offered for customers with a Basic Call Center package.

Avaya 7392X Summary

Price: $52.5 ~~$149.99~~