A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature, and will...

Avaya 7392X Question Answer

A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature, and will be enabling the Expert Agent Selection (EAS) feature.

With EAS Enabled, which software mechanism is used for queuing?

Agent IDs

VDNs

Agent Stations

Skills

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Vendor: Avaya
Product: 7392X
Update on: Aug 18, 2025
Questions: 63

Price: $52.5 ~~$149.99~~

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A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature, and will...

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