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An Elite Call Center agent is assigned the following Skills:And the Call Handling Preference is...

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An Elite Call Center agent is assigned the following Skills:

And the Call Handling Preference is configured as Greatest Need.

Which of the culls will the agent handle first under the greatest need handling preference?

A.

Skill 4 Call

B.

Skill 2 Call

C.

Skill 1 Call

D.

Skill 3 Call

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Avaya 7392X Summary

  • Vendor: Avaya
  • Product: 7392X
  • Update on: Jan 2, 2026
  • Questions: 63
Price: $52.5  $149.99
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Refer to the exhibit.
A call center has agents skilled In sales of product X.
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TESTED 02 Jan 2026