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With Expert Agent Selection (EAS), when is an agent-loginlD associated with a specific extension?

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With Expert Agent Selection (EAS), when is an agent-loginlD associated with a specific extension?

A.

When the station has Auto Answer enabled

B.

When the telephone extension is configured on the station form

C.

When the agent's login ID Is administered in the switch

D.

When the agent logs in at that extension

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  • Vendor: Avaya
  • Product: 7392X
  • Update on: Aug 18, 2025
  • Questions: 63
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TESTED 18 Aug 2025