Avaya 7492X Question Answer
Refer to the exhibit.
A call center administrator has devised a way to provide special treatment for high profile customers, by filtering these agent’s Automatic Number Identification (ANI) using a vector routing table, and interflowing these calls to be queued at a higher priority. Unfortunately, after the new VDN/vector steps were implemented, those customers are queuing to the incorrect group of agents.
What would be the reason for this?
Avaya 7492X Summary
- Vendor: Avaya
- Product: 7492X
- Update on: Aug 18, 2025
- Questions: 83