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Which two statements about the Avaya Contact Center Select (ACCS) skillset are true?

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Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)

A.

Skillsets are only used for reporting purposes.

B.

A skillset is a group of activity codes used for reporting purposes.

C.

A skillset is group of agents whose skills are similar.

D.

Skillsets are referenced in both application flows and scripts.

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Avaya 78950X Summary

  • Vendor: Avaya
  • Product: 78950X
  • Update on: Dec 21, 2025
  • Questions: 65
Price: $52.5  $149.99
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TESTED 21 Dec 2025