You have configured a process model to send an email to one or more recipients...

The first place to go to find more details on why the Send E-Mail node encountered an error is to investigate the application server stdout log. This log contains information about the email server configuration, connection status, and error messages. You can access this log from the Administration Console under Monitoring > Logs > Application Server Logs > stdout.log. You can also search for keywords like “email” or “smtp” to filter the relevant entries. References: [Send E-Mail Smart Service], [Application Server Logs]