You are required to configure a connection so that Jira can inform Appian when specific...

The three required steps that will allow you to connect both systems are:

A. Create a Web API object and set up the correct security. This will allow you to define an endpoint in Appian that can receive requests from Jira via webhook. You will also need to configure the security settings for the Web API object, such as authentication method, allowed origins, and access control.

B. Configure the connection in Jira specifying the URL and credentials. This will allow you to set up a webhook in Jira that can send requests to Appian when specific tickets change. You will need to specify the URL of the Web API object in Appian, as well as any credentials required for authentication.

C. Create a new API Key and associate a service account. This will allow you to generate a unique token that can be used for authentication between Jira and Appian. You will also need to create a service account in Appian that has permissions to access or update data related to Jira tickets.

The other options are incorrect for the following reasons:

D. Give the service account system administrator privileges. This is not required and could pose a security risk, as giving system administrator privileges to a service account could allow it to perform actions that are not related to Jira tickets, such as modifying system settings or accessing sensitive data.

E. Create an integration object from Appian to Jira to periodically check the ticket status. This is not required and could cause unnecessary overhead, as creating an integration object from Appian to Jira would involve polling Jira for ticket status changes, which could consume more resources than using webhook notifications. Verified References: Appian Documentation, section “Web API” and “API Keys”.