ALPHA team handles alerts in the ALPHA project in alpha.

The ALPHA team can view and comment on bugs in the BETA project (beta.atlassian.net) but cannot link ALPHA issues (alpha.atlassian.net) to BETA issues. This indicates a cross-site interaction issue, specifically with issue linking between two Jira Cloud sites. The solution is to configureapplication links(Option A) to enable linking between the ALPHA and BETA projects across the two sites.

Explanation of the Correct Answer (Option A):

Application linksallow Jira Cloud sites to communicate with each other, enabling features like issue linking between projects on different sites (e.g., alpha.atlassian.net and beta.atlassian.net). Without an application link between the two sites, users cannot create links from ALPHA issues to BETA issues, even if they have access to view and comment on BETA issues. Configuring an application link between the two sites will enable cross-site issue linking.

Exact Extract from Documentation:

Configure application links in Jira Cloud

Application links connect Jira Cloud sites or other Atlassian products, enabling features like cross-site issue linking.

To create an application link:

Go toSettings > Products > Application links.

Enter the URL of the target site (e.g., beta.atlassian.net).

Follow the prompts to authenticate and configure the link.Impact:

Allows linking issues between projects on different Jira Cloud sites.

Requires permissions to view issues in the target project.Note: Requires Jira administrator permissions on both sites.(Source: Atlassian Support Documentation, "Configure application links in Jira Cloud")

Why This Fits: The inability to link ALPHA issues to BETA issues is due to the lack of an application link between alpha.atlassian.net and beta.atlassian.net. Configuring an application link resolves this, making Option A the correct answer.

Why Other Options Are Incorrect:

Global permissions (Option B):

Global permissions(e.g., Administer Jira, Browse Users) control system-wide actions within a single Jira site. They do not govern cross-site interactions like issue linking between two separate Jira Cloud sites.

Extract from Documentation:

Global permissions manage actions within a single Jira site, not cross-site features like issue linking.

(Source: Atlassian Support Documentation, "Manage global permissions")

Application access (Option C):

Application accessrefers to granting users access to specific Atlassian products (e.g., Jira Software, Confluence) within an organization. The ALPHA team can already view and comment on BETA issues, indicating they have access to beta.atlassian.net. Application access does not control issue linking between sites.

Extract from Documentation:

Application access grants users product access but does not enable cross-site features like issuelinking.

(Source: Atlassian Support Documentation, "Manage product access")

Approved domains (Option D):

Approved domainsare used to manage cross-site authentication and security for Atlassian organizations, ensuring users from approved domains can access linked sites. While this might be relevant for user authentication, the team’s ability to view and comment on BETA issues suggests authentication is not the issue. The specific problem is issue linking, which requires an application link.

Extract from Documentation:

Approved domains manage cross-site authentication, not specific features like issue linking. Use application links for cross-site interactions.

(Source: Atlassian Support Documentation, "Manage approved domains")

Additional Notes:

Steps to configure:

On alpha.atlassian.net, go toSettings > Products > Application links.

Add a link to beta.atlassian.net and authenticate as needed.

Repeat on beta.atlassian.net to link to alpha.atlassian.net (bidirectional link).

Configuring application links requiresJira administratorprivileges on both sites.

Ensure the ALPHA team has permissions to create links (Link Issuespermission) in the ALPHA project and view issues in the BETA project.