The team wants to flag issues using a category.

The label field meets the team’s requirements for flagging issues using a category. Labels are a type of custom field that allow users to add one or more descriptive tags to issues. Users can add new labels on the fly, and select existing labels from a dropdown menu. Labels can be re-used across all projects, and can be searched and filtered easily. A text field does not allow multiple values or a dropdown menu. A component does not allow multiple values or adding new values by any user. A user picker does not allow multiple values or adding new values byany user. Checkboxes do not allow adding new values by any user. References: [Adding, removing and searching for labels], [Managing Jira Projects Data Center and Server: Certification Bundle]