A Warehouse Management System (WMS) is specifically designed to control and provide visibility into warehouse execution activities such as receiving, put-away, location management, replenishment, picking, packing, cycle counting, and shipping.
The WMS coordinates inventory movements within the facility and maintains records of where stock is located. When integrated with barcode scanning, RFID, automation, transportation systems, or enterprise platforms, it can provide near-real-time information about inventory status and task progress.
This visibility improves inventory accuracy, labor utilization, order fulfillment, space management, picking efficiency, and shipment accuracy. It can also reduce unnecessary searching and handling because employees receive system-directed instructions regarding where products should be stored or retrieved.
A CRM system manages customer relationships and sales/service information. Human resource systems manage workforce-related records. Customer Lifetime Value is an analytical measure rather than a warehouse execution application.
AAPSCM specifically identifies Warehouse Management Systems, information flows, information-system integration, Big Data, IoT, and modern fulfillment applications within the ACSCP E-Supply Chain Management curriculum.
Therefore, B is the appropriate system.
Reference Topic: Technology, Analytics and Digital Transformation — Warehouse Management Systems, Real-Time Visibility, and Digital Fulfillment.
===============
